Can't find what you are looking for?
Submit a request
OCharge Help Center
Queries concerning merchants.
What are the benefits of OCharge to my business?
How do I report anytime I encounter a problem or have a question?
What will happen when my validity period is over?
What does the merchant App do?
How much do I have to pay to be able to use the App or your services?
Account Related Queries
How do I change my App password and how many times can I change it?
How do I change the profile name?
Analytic Related Queries
How will I track the number of vouchers picked or redeemed?
Voucher Related Queries
What is the process of redeeming a customer’s voucher?
What happens when the voucher code a customer submits is invalid?